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Every feature an NDIS provider needs. One platform.
More than 50 features across participants, funding, rostering, service delivery, workforce, billing, compliance, forms, AI and reporting. Built only for the NDIS, and shaped by the people who use it every day.
Participants
Know every participant, and give them a voice.
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Complete participant profiles
Personal details, contacts, nominees, communication needs and full service history.
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About me
Likes, dislikes, routines and what matters to each person, so every worker knows how to support them well.
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Smart alerts
Allergies, risks and important notes flagged on the record and on every shift.
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Circle of support
Families, guardians, coordinators and other providers connected to the right participant.
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Goals and outcomes
Set NDIS goals, link supports to them and track progress over time.
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IIQ AI participant snapshot
A one-page summary of a participant, drafted by IIQ AI from their record, for new workers and meetings.
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Consent records
Consent, privacy preferences and information sharing recorded and dated.
Funding and agreements
Never lose track of a dollar of funding.
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NDIS budgets
Budgets by support category with live spend as services are delivered.
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Service agreements and quotes
Built from the NDIS support catalogue, sent and signed online.
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Funding checks
Warnings before a booking or invoice goes over budget or outside the plan.
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Plan dates and reassessments
Reminders well before plans end or need review.
Scheduling and rostering
The right worker, at the right place, every time.
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Visual rostering
Drag-and-drop rosters by worker, participant, house or location, with repeating shifts.
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Best-fit worker suggestions
IIQ AI suggests the best available worker for open shifts using skills, availability, location and continuity of care.
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Shift broadcasting
Offer open shifts to suitable workers and fill them from the Staff App.
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Clash, fatigue and overtime checks
Warnings for double bookings, short breaks and overtime before you publish.
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Bulk actions
Complete, cancel, reassign or reschedule many shifts in a few clicks.
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Group supports
One shift, several participants, each billed correctly.
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Roster overview
Every shift for a location or period at a glance, with gaps highlighted.
Service delivery
Everything a worker needs on shift.
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Check-in and check-out
Location-verified clock-ins that still work offline.
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Shift checklists
Tasks workers complete on every shift, set by participant or support type.
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Participant signatures
Time-stamped signatures to confirm supports were delivered.
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Breaks and interruptions
Record breaks and disruptions to service accurately.
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Notes, photos and files
Progress notes, photos and documents attached to the shift.
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Travel and kilometres
Travel recorded against the shift for pay and billing.
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Incident reporting
Report incidents on the spot, straight into your register.
Workforce and payroll
Pay right, stay compliant, keep your team.
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Award interpretation
SCHADS and other award rules applied to every approved shift, including penalties and public holidays by state.
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Timesheets from the roster
Approved hours flow into the pay run with no re-keying.
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Worker compliance
Screening checks, qualifications and licences tracked with expiry reminders.
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Learning and training
Assign training and inductions, and track completion for your audit.
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Leave and availability
Requests and approvals from the Staff App.
Billing and claiming
Get paid faster, with fewer rejections.
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Automatic invoicing
Invoices built from delivered services with the right support items and prices.
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NDIS bulk claiming
Claim files in the format the NDIA requires, checked before you submit.
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Integrated payments
Take card payments on invoices with Stripe or Square.
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Reconciliation
Match remittances and payments, with due, overdue, part-paid and paid statuses.
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Billable notes and travel
Bill support coordination and therapy time straight from your notes.
Compliance and incidents
Audit ready any day.
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Compliance library
Ready-made NDIS policies, procedures, registers and forms, kept current.
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Incident management
Report, investigate and close incidents, with reportable timeframes tracked.
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Complaints and feedback
Registers that show how you listen and improve.
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IIQ AI pre-audit checks
Find gaps against the Practice Standards before your auditor does.
Forms and documents
Every form you need, free.
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Form builder
Drag-and-drop forms with conditional questions, or describe one and IIQ AI builds it.
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Template library
Hundreds of NDIS templates, with more added all the time.
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E-signatures
Send, sign and store documents with no extra subscription.
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Document generation
Service agreements, letters and reports filled from your records.
IIQ AI
An assistant that knows the NDIS and your records.
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Report drafting
Progress, reassessment, incident and meeting reports drafted in minutes.
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Smart form filling
Forms completed from information already in Innovara iQ.
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Roster suggestions
Rosters and open-shift fills suggested for you to approve.
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Ask anything
Ask about a participant, a budget or a policy and get an answer from your own records.
Reporting and insights
Know how your service is going, right now.
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Live dashboards
Hours delivered, funding used, open shifts and compliance at a glance.
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Ready-made reports
Utilisation, revenue, worker hours, incidents and more.
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Custom reports and exports
Filter, group and export the data you need.
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Alerts that matter
Notifications for anything that needs attention today.
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Integrations
Connected to the tools you already use.
Take card payments on invoices with Stripe and Square today. Integrations with Xero, MYOB and QuickBooks are coming soon, so invoices, payments and contacts will flow into your accounts with no double entry.
AvailableTake secure card payments on invoices.
AvailableAccept card payments in person or online.
Coming soonSync invoices, payments and contacts.
Coming soonSync invoices, payments and contacts.
Coming soonSync invoices, payments and contacts.- +More integrations on the way
Stripe, Square, Xero, MYOB, QuickBooks, Apple, App Store, Google and Google Play are trademarks of their respective owners. They are used on this website only to identify products that Innovara iQ works with or will be available on. Their use does not imply that these companies endorse, sponsor or are affiliated with Innovara iQ.
See it all working together.
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