Software is only as good as the people behind it. We built Innovara iQ after listening to thousands of people across the NDIS, and we support our customers the same way: by being close, listening and acting.
Local support, fast
Our support team is in Australia and knows NDIS services. No offshore call centres, and no waiting days for a reply.
Onboarding that gets you live
- Help setting up your organisation and modules
- Help importing participants, staff and rosters
- Compliance library set-up for your registration groups
- Role-based training for your team
Help whenever you need it
Step-by-step guides in the knowledge base, demo videos, hundreds of FAQs and IIQ AI for instant answers, inside the software and on our website.
Your feedback shapes the product
Every customer can suggest features from inside Innovara iQ. Our product team reads every suggestion, and Pioneer 100 providers join regular feedback sessions.
This guide is general information only and is not legal, payroll or compliance advice. Always check current requirements with the NDIA, the NDIS Quality and Safeguards Commission or Fair Work.